On Monday, The Burn-In covered the recent difficulties Amazon has encountered due to the coronavirus outbreak. The e-commerce giant has struggled to keep up with a surge in demand for groceries and household goods. The firm has also taken measures to protect its workers from infection, including offering sick leave to hourly staffers and recommending its corporate employees work from home.
The e-commerce giant has also taken steps to expedite deliveries of medical supplies and household staples to its customers. On March 17, the firm told its third-party sellers its prioritizing stocking products in those categories in its warehouses. The corporation will limit merchant shipments of items in other categories to its facilities until April 5.
Amazon’s New Hiring Initiative
On March 16, Amazon posted a blog announcing it needs 100,000 part and full-time staffers in the United States. In particular, the Big Tech firm is looking to expand its headcount in its fulfillment centers and transportation network to meet demand generated by the COVID-19 epidemic. At present, the firm employs 250,000 U.S. residents in its American logistics infrastructure.
The corporation specified it would welcome recently furloughed or unemployed workers from the hospitality, restaurant, and travel industries into its ranks.
Amazon also revealed it would dedicate $350 million to better compensate its logistics employees based in Europe, the U.K., and the U.S. through April. The conglomerate will increase the pay of its fulfillment and delivery team members by $2. The company will also raise its British and European warehouse and transport staffers’ remuneration by £2 and €2, respectively.
Depending on the region, Amazon pays its U.S. logistics workers $15 an hour.
The corporation has advised its employees to practice social distancing in the workplace and increase the frequency and intensity of its on-site cleaning.
Amazon’s Other COVID-19 Issues
Amazon is dealing with more than just labor shortfalls in its logistics infrastructure as a result of the coronavirus outbreak.
Earlier this week, The Burn-In reported the firm recently encountered a computer glitch in its delivery assignment system. Consequently, it temporarily could not dispatch drivers to bring orders to its Amazon Fresh, Whole Foods, and Prime Now customers.
The Seattle, Washington-based corporation also offered its logistics workers two weeks paid sick leave and unlimited unpaid time off throughout March. The company enhanced its warehouse and transportation worker benefits to help them cope with the COVID-19 pandemic. But the firm made its kind gesture just as it experienced a massive increase in orders for food and household items.
The company is also dealing with problems keeping its general inventory stocked. The coronavirus outbreak has caused massive supply chain disruptions through China, where the firm maintains some of its production capacity. The platform’s third-party sellers who utilize Sino manufacturing sources are in the same boat.
Besides, Amazon has been busy ridding its massive e-commerce platform of fake coronavirus related products. In late February, the Big Tech firm pulled more than 1 million items from its storefront for falsely claiming to treat or cure COVID-19. Simultaneously, the company sanctioned third-party merchants who charged exorbitant rates for things like N95 masks and respirators.
Because of its sprawling size and influence, Amazon can be seen as untouchable. However, the firm is dealing with the same kind of problems the rest of the world is facing because of the coronavirus outbreak. As such, its efforts to support its staffers, bring stability to a shaky job market, and protect consumers are laudable.