Intel CEO: On-time deliveries remain over 90 percent

Intel publishes Q4 results and sees growth.

Despite the havoc in the semiconductor industry related to the COVID-19 pandemic, Intel’s CEO unveiled a bright spot on Thursday. He said that Intel is working hard to maintain a “rate of on-time delivery currently greater than 90 percent.”

That’s terrific news for the semiconductor industry and its customers. In a time of global upheaval and uncertainty, Intel is leading the way towards some semblance of normalcy. CEO Bob Swan also reiterated the importance of tech companies in relation to remote workplace collaboration and telemedicine.

Shipping on Time

Semiconductor manufacturers around the world have been forced to temporarily shut down or reduce their production facilities to try and halt the spread of COVID-19. As a result, orders have been delayed, financial projections have been slashed, and demand has dropped.

For Intel, however, life is continuing to roll on. Swan noted in a letter to customers and shareholders that “Intel factories around the world continue to operate on a relatively normal basis.”

At the same time, he says that the company is doing everything in its power to keep employees safe. That effort is being spearheaded by Intel’s specialized Pandemic Leadership Team which was created 15 years ago. In past global health crises, such as the Ebola, SARS, and Zika outbreaks, the team has played a critical role. Intel’s high level of preparedness is helping it flexibly adapt to life amid the COVID-19 pandemic.

It is also enabling Intel to remain on track with its production and development efforts. Along with confirming that the company is maintaining a 90 percent on-time delivery rate, Swan also says, “We have collaborated to identify short-term burst shipping capacity across suppliers by working closely to share collective resources, planes and trucks to deliver the best solution for our customers.”

That creative teamwork could prove vital as other semiconductor companies seek to maintain their usual output.

Supporting Tech

Intel is a major player in the tech world. That’s not news to anyone. However, the company is stepping up in this time of crisis to provide some much-needed leadership.

Swan said in his letter, “You [tech companies and workers] provide vital services, tools and infrastructure to millions of people who are directly struggling with this virus, caring for those who are, or doing their part through social distancing and other shared efforts to help ensure the safety of family, friends and neighbors and to ultimately defeat the COVID-19 pandemic.”

The Intel CEO is also realistic about the fact that life will look very different in the days to come.

He notes that, “In the coming weeks and months, services will be further digitized as the creativity of a massive work-from-home population gets rolling.”

In addition, Intel has made a $1 million contribution to the International Red Cross to aid in relief efforts related to the coronavirus outbreak. Swan expressed that teams who are struggling should reach out to him and his team for assistance.

Finally, Swan echoed the outlook of other industry leaders for the future of the tech sector as a whole. He says, “I think the PC industry and the tech industry are going to fare just fine through this, ups and downs and all… People are going to be staying closer to home. That means the work’s going to continue on. They’re just going to have to find other ways to do their work.”


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